(4.6 / 5)1127+ Ratings

Rite Aid Reviews

Are you looking for ways to save money when shopping at Rite Aid. Our Rite Aid coupon codes can help you do just that! Over 1127 customers have already used our coupons to save an average of $58 with Rite Aid discount codes. There are currently 93 coupons available, so now is the perfect time to join in on the savings.
Get Coupons

Overall Rating

4.6
15 Reviews
  • 564%
  • 436%
  • 30%
  • 20%
  • 10%

About Rite Aid

Rite Aid is a health and wellness company that offers a wide range of products and services. The company operates an online pharmacy where customers can refill or transfer their prescriptions. They also offer a mobile app that makes it easy to manage prescriptions, set medication reminders, and receive notifications about prescription refills.

In addition to pharmacy services, Rite Aid offers a variety of products in categories such as medicine & health, vitamins & supplements, personal care, beauty, grocery, households & pets, baby, kids & toys, sexual wellness, nutrition & fitness, and more. They also have their own Rite Aid brand products.

Rite Aid also provides a photo center where customers can create custom photo prints, wall décor, greeting cards, books, calendars, and gifts.

The company is committed to helping customers lead a healthy, happy life by providing quality products and services.

Rite Aid Pros & Cons

Pros and Cons of RiteAid.com

Pros

  • Wide Product Range: Offers a variety of products including pharmaceuticals, healthcare items, and personal care products.
  • Discounts and Promotions: Regular sales and promotions, including a 20% off offer for new customers, which can lead to significant savings.
  • Convenient Online Shopping: Provides the option to shop online with free shipping on orders over a certain amount.
  • Mobile Payment Options: Accepts various payment methods, including mobile payments like Apple Pay and Google Wallet, enhancing convenience.

Cons

  • Customer Service Issues: Frequent complaints about poor customer service, including long wait times and unhelpful staff interactions.
  • Prescription Fulfillment Problems: Reports of delays and errors in filling prescriptions, leading to customer dissatisfaction.
  • Refund and Return Complications: Complicated return processes with reports of difficulties in obtaining refunds, which can take an extended period.
  • Website Functionality Problems: Users have experienced issues with the online shopping platform, including items being incorrectly added to carts.

These factors contribute to a mixed reputation for RiteAid.com within the customer base.

Rite Aid Coupon & Discount Codes

Spend And Save $5 Off for all orders $25 With Rite Aid Promo Code!

Verified 5 days ago1320 Uses
$5 OFF

Buy 1 Get 50% off Rite Aid Brand allergy at Rite Aid with the price from $4.19

Verified 5 days ago1560 Uses
GREATOFFER

Buy 1 Get 1 Free applying to Nature Made products when purchased at Rite Aid

Verified 5 days ago1520 Uses
GREATOFFER

Rite Aid Customer Reviews (15)

Sort by: Most recent
  • Most recent
  • Oldest
Rating: All
  • All
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star
Julie Sansouci
Julie Sansouci
verifyVerified Buyer

Feb 11, 2023
Kristine Clausen
Kristine Clausen
verifyVerified Buyer

Feb 10, 2023
Ana Dratchev
Ana Dratchev
verifyVerified Buyer

Feb 10, 2023
Rachel Foster
Rachel Foster
verifyVerified Buyer

Feb 9, 2023
Perrin Panetier
Perrin Panetier
verifyVerified Buyer

Feb 9, 2023
Justin Jackson
Justin Jackson
verifyVerified Buyer

Feb 9, 2023
Pierpont Brisebois
Pierpont Brisebois
verifyVerified Buyer

Feb 9, 2023
Daron Rorije
Daron Rorije
verifyVerified Buyer

Feb 8, 2023
Clarice Bourdon
Clarice Bourdon
verifyVerified Buyer

Feb 8, 2023
Doris Hoag
Doris Hoag
verifyVerified Buyer

Feb 8, 2023

Rite Aid Customer’s Q&A

user-name
no-comment
No question yet

Rite Aid Features and Benefits

RiteAid.com offers several key features and benefits:

  • Rite Aid Rewards: This program allows customers to earn points when they shop online, in-store, or pick up prescriptions. These points can be redeemed for BonusCash, which can be used for future purchases.
  • Members-only pricing and promotions: Members of the Rite Aid Rewards program have access to exclusive pricing, digital coupons, promos, and bonus offers.
  • Healthcare services: Rite Aid offers comprehensive healthcare services, including prescription pickups and immunizations. Customers can earn points for these services as well.
  • Digital account management: Customers can manage their prescriptions, check their current offers, and view their account balance online.
  • Wide range of products: In addition to pharmaceutical products, Rite Aid also sells personal care items, beauty products, pet supplies, baby essentials, household goods, and grocery items.

These features and benefits make RiteAid.com a convenient and rewarding platform for managing healthcare needs and shopping for everyday items.

Rite Aid Pricing

Rite Aid's online prices may be either higher or lower than local store prices, and prices can vary between stores. Rite Aid strives to provide the lowest possible prices both online and in stores, but sometimes a price online does not match the price in a store. Additionally, Rite Aid reserves the right to cancel orders due to pricing errors and may limit the quantity of items purchased per person, per household, or per order.

Payment Method

Payment Methods at Rite Aid

Rite Aid offers a variety of payment methods to enhance customer convenience during transactions.

Accepted Payment Options

  • Credit and Debit Cards: Major credit cards such as Visa, MasterCard, American Express, and Discover are accepted.
  • Mobile Payments: Customers can use Apple Pay and Google Wallet for contactless payments at checkout.
  • Buy Now, Pay Later Options:
    • Klarna's Pay in 4: This allows customers to split purchases into four interest-free payments, with the first payment due at checkout. Payments are due every two weeks.
    • Sezzle: Similar to Klarna, Sezzle enables customers to make purchases in four interest-free installments over six weeks.

Additional Payment Features

  • Cash Payments: Rite Aid stores also support cash payments for bill payments through the Kubra EZ-Pay Retail Cash Payments Network.
  • FSA/HSA Cards: Eligible items can be purchased using Flexible Spending Account (FSA) or Health Savings Account (HSA) cards.

These diverse payment options aim to provide flexibility and convenience for all customers shopping at Rite Aid.

Rite Aid FAQs

FAQ

Rite Aid Return Policy?

Return Policy Overview

Rite Aid allows returns for unused merchandise within 90 days of the original shipped date for a prompt refund.

Key Points of the Return Policy

  • Receipt Requirement: Keeping the original receipt or having your Rite Aid Rewards card is encouraged for a quick refund.
  • Refund Method: Refunds are generally credited back to the original payment method.
  • Returns Without Receipt: If the receipt is not available, returns can still be made using the Rite Aid Rewards card or phone number. A photo ID is required if neither is available.
  • Refund Limitations: Returns without a receipt may only receive a Rite Aid Gift Card or product exchange, and refunds cannot be issued for certain products like opened cosmetics.
  • Shipping Charges: Shipping and handling fees are non-refundable unless the item was damaged or incorrect.

Special Cases

  • Defective Products: Claims for defective items must be made within 72 hours of receipt.
  • Return Process for Online Orders: Returns must be initiated online, and customers can call customer service to obtain a return label.

For further details on specific product returns or other inquiries, contacting customer service is recommended.

FAQ

Rite Aid Alternatives

Here are the top 10 alternatives to RiteAid.com:

  1. OptumRx - Provides pharmacy benefit management solutions.
  2. CVS Caremark Specialty Pharmacy - A provider of pharmacy services.
  3. Target - A general merchandise retailer selling products through stores and digital channels.
  4. Dollar General - A discount retailer selling products from various brands.
  5. Express Scripts - Provides medical benefit management solutions.
  6. Kroger - A food and drug retailer that operates supermarkets and multi-department stores.
  7. Walmart - A retail company that operates a chain of hypermarkets, discount department stores, and grocery stores.
  8. Cvs Health - A provider of pharmacy healthcare solutions.
  9. Walgreens Boots Alliance - Specializes in retail and wholesale pharmacy.
  10. TheOnlineDrugstore.com - Connects Thrifty White Pharmacy as a drugstore online.

Each of these alternatives offers a range of products and services similar to RiteAid.com. They all have their unique features and benefits, so it's worth exploring each one to see which best suits your needs.

FAQ

How To Open A Rite Aid Account?

To open an account on RiteAid.com, follow these steps:

  1. Visit the Rite Aid website.
  2. Select Create Account.
  3. Provide the phone number and email address used in store (to earn points).
  4. Create a password.
  5. After the account is created, sign in anytime using the email address and the password created during account creation.

Remember, a Rite Aid Digital Account is required to access Rite Aid Rewards information, track and convert points to BonusCash, and other account management features. If any issues are encountered during sign-up, submit a Rite Aid Account Help request form from the Rite Aid website. They will investigate and get back as soon as possible. If the password is forgotten, select Forgot Password on the sign-in page and a reset link will be sent via email. The reset password link is only valid for 1 hour. If the email address used to sign in to the Rite Aid Digital Account is forgotten, submit a Rite Aid Account Help request form from the Rite Aid website. They will get back as soon as possible.

FAQ

Can I use PayPal at Rite Aid?

Yes, PayPal can be used at Rite Aid. Customers can add money to their PayPal Balance Account at Rite Aid locations. This can be done by generating a barcode in the PayPal app and providing it along with the cash to be loaded at the register. Alternatively, if customers have a PayPal-branded Debit Card, they can use it to add cash to their PayPal Balance Account without generating a barcode. They just need to provide the cash they want to add at the register and swipe their card or hand it to the cashier to swipe. Please note that there's a fee to add cash to your PayPal Balance Account at participating stores. The fee amount varies by store. Generating barcodes in the app is free of charge. The limit for adding money is $1,500.00 USD per day and a total of $5,000.00 USD a month, and the number of add money at store transactions is limited to 4 per day, 7 per week, and 20 per month. If these limits are reached, customers won't be able to add cash until the limits reset.

FAQ

What is Rite Aid's online store return policy?

Rite Aid offers free returns on all products within 90 days of the original shipped date for a prompt refund. Shipping and handling charges are not refundable unless the product arrives damaged or the incorrect product was shipped.
FAQ

What is Rite Aid's return policy for sexual well-being products?

All returns will be accepted within 30 days of purchase with an approved Return Number. Claims or requests for returns of defective products must be made within 72 hours of receipt of the product(s) by calling 1-866-237-9746.
FAQ

Can I cancel my order with Rite Aid?

Rite Aid may not always be able to cancel an active order before it ships. If you would like to cancel an order and it cannot be cancelled, refuse the shipment when it arrives and receive a credit when it is returned to the warehouse.
FAQ

What forms of payment does Rite Aid accept?

Rite Aid accepts Visa, MasterCard, AMEX, Discover, PayPal, and Afterpay.
FAQ

About Riteaid.com Payment Method?

Rite Aid accepts a variety of payment methods. These include MasterCard, Discover, and JCPenney Credit Card. In addition to these, Rite Aid also accepts mobile payments. Another payment option available is Afterpay, which allows customers to get what they want today and pay it in four payments, always interest-free. The purchase will be split into 4 payments, payable every 2 weeks. Lastly, Rite Aid accepts all major U.S. and Canada credit and debit cards, EBT cards at participating stores in select states, China UnionPay, Google Pay, and Apple Pay. Please note that eligibility criteria apply for Afterpay and late fees may apply.

FAQ

Riteaid.com Return Policy?

Rite Aid offers a return policy that is designed to ensure customer satisfaction. Customers can return any unopened or unused items within 30 days for a full refund with the original receipt. Even without the original receipt, customers are still eligible for store credit up to 90 days after purchase. For online purchases, if a customer is not 100% satisfied, they may return unused merchandise within 90 days of the original shipped date for a prompt refund. The refund will include the merchandise total, plus any applicable sales tax paid. However, shipping and handling charges are not refundable unless the product arrives damaged or the incorrect product was shipped. It takes about 14-21 business days to process a return and 1 to 2 billing cycles for the credit to show up on the customer's credit card statement.

As for the shipping policy, customers can choose from a variety of shipping options for their order. The standard shipping service has an estimated delivery time of 3-5 business days and costs $3.99. Please note that the risk of loss and title for such items pass to the customer upon delivery of the order to the carrier. Currently, Rite Aid only ships to the USA. It's important to note that Rite Aid does not ship to APO/FPO/DPO military addresses or NONCONUS locations. If an item is received by the warehouse as a return but the items were not purchased from Rite Aid (online or in store), that item will be placed in storage for a period of 60 days. If the item is left unclaimed after 60 days, the item will be disposed of.

For sexual well-being products, many come with a limited warranty, provided by the manufacturer. All claims or requests for returns of defective products must be made by the customer to Rite Aid within 72 hours of the receipt of the product(s) by the customer. All returns will be accepted within 30 days of purchase. No returns will be accepted without an approved Return Number, which will be given to the customer by a Sexual-Well Being Merchant Customer Care Agent. All defective items will be replaced with the exact item and shipped to the same address as was contained in the original order. If a defect in the product is discovered outside of the initial 72-hour period, the customer must contact the manufacturer of the product for submission of any warranty claim or request for replacement. All products have different warranty periods from different manufacturers. No warranty whatsoever will be valid if the defect was caused by the customer’s abuse, negligence, or mishandling. All merchandise sold by Rite Aid is only subject to the manufacturer’s warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. No labor or inconvenience charges may be included in any warranty claims.

FAQ

About Riteaid.com Prices and Cost?

Rite Aid is a popular online pharmacy and store that offers a variety of products and services. The store provides COVID-19, RSV, and other vaccines. They also have At-Home COVID-19 Tests available for purchase. Customers can find deals such as Buy 1 Get 1 50% OFF on Rite Aid brand allergy products. They also offer a $5 BonusCash reward when customers spend $25.

In the pharmacy section, customers can refill, manage, and transfer prescriptions. They also offer immunizations and testing appointments. Customers can schedule vaccines like Hepatitis A & B, pneumonia, shingles, and more. They also provide COVID-19 tests and vaccines.

Rite Aid also offers prescription reminders & automated refills. Customers can receive reminders when their prescriptions are ready to refill or pickup, and set up Automated Courtesy Refills, to fill their ongoing prescriptions on their schedule.

For photo prints and enlargements, the standard prints start from $0.25 and enlargements start from $9.99.

However, for specific prices of products or services, it is recommended to check the Rite Aid website or contact them directly. They can be reached at 1-800-RITE-AID. For hearing or speech disabled, they can be reached through National Telecommunications Relay by dialing 711.

Please note that prices may vary depending on the product or service, and any discounts or promotions currently available. It is always a good idea to compare prices and look for discounts or coupons to save money.

FAQ

About Riteaid.com Popular Products and Services?

Rite Aid is a full-service pharmacy operating in the healthcare sector. The company offers a wide range of products and services including retail and delivery pharmacy, healthcare coaching, disease management services, and prescription discount programs. The drugstore chain offers pharmaceutical drugs, health and beauty products, vitamin supplements, diet and health products, electronics, and even home health care products.

Rite Aid also provides pharmacy services such as refilling or transferring prescriptions, prescription notifications, managing prescriptions through a free My Pharmacy account at riteaid.com, automated courtesy refills, and a mobile app for easy refills and medication reminders. The company also offers a program called OneTripRefills, where your pharmacist will work with you to perform a comprehensive review of your medications, ensure medications can be safely taken together, coordinate a refill schedule so your prescriptions can be picked up on the same date each month.

In addition, Rite Aid has a survey page that offers customers the possibility of offering feedback on the drugstore’s products, customer care policies, and services. The company's website also features online deals, digital coupons, and a weekly ad for special offers and discounts. Customers can shop by category for a variety of products including Mother's Day gifts, allergy medicine, vitamins & supplements, personal care items, beauty products, grocery items, household & pet supplies, baby, kids & toys, sexual wellness products, nutrition & fitness items, and Rite Aid brand products.

Rite Aid's popular products include the Almay Liquid Eyeliner, Flexible Tip - Brown 222, and the Air Wick Freshmatic Ultra Refill, Lavender & Chamomile. The company also offers COVID-19 tests and vaccines with certain state, age, and health restrictions.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Rite Aid website or contact a local Rite Aid store.

Explore Similar Stores

See All Stores