(4.6 / 5)1127+ Ratings

Rite Aid Reviews

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Overall Rating

4.6
15 Reviews
  • 564%
  • 436%
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About Rite Aid

Rite Aid is a health and wellness company that offers a wide range of products and services. The company operates an online pharmacy where customers can refill or transfer their prescriptions. They also offer a mobile app that makes it easy to manage prescriptions, set medication reminders, and receive notifications about prescription refills.

In addition to pharmacy services, Rite Aid offers a variety of products in categories such as medicine & health, vitamins & supplements, personal care, beauty, grocery, households & pets, baby, kids & toys, sexual wellness, nutrition & fitness, and more. They also have their own Rite Aid brand products.

Rite Aid also provides a photo center where customers can create custom photo prints, wall décor, greeting cards, books, calendars, and gifts.

The company is committed to helping customers lead a healthy, happy life by providing quality products and services.

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Rite Aid Customer Reviews (15)

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Julie Sansouci
Julie Sansouci
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Feb 11, 2023
Kristine Clausen
Kristine Clausen
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Feb 10, 2023
Ana Dratchev
Ana Dratchev
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Feb 10, 2023
Rachel Foster
Rachel Foster
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Feb 9, 2023
Perrin Panetier
Perrin Panetier
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Feb 9, 2023
Justin Jackson
Justin Jackson
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Feb 9, 2023
Pierpont Brisebois
Pierpont Brisebois
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Feb 9, 2023
Daron Rorije
Daron Rorije
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Feb 8, 2023
Clarice Bourdon
Clarice Bourdon
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Feb 8, 2023
Doris Hoag
Doris Hoag
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Feb 8, 2023

Rite Aid Customer’s Q&A

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Rite Aid FAQs

FAQ

About Riteaid.com Payment Method?

Rite Aid accepts a variety of payment methods. These include MasterCard, Discover, and JCPenney Credit Card. In addition to these, Rite Aid also accepts mobile payments. Another payment option available is Afterpay, which allows customers to get what they want today and pay it in four payments, always interest-free. The purchase will be split into 4 payments, payable every 2 weeks. Lastly, Rite Aid accepts all major U.S. and Canada credit and debit cards, EBT cards at participating stores in select states, China UnionPay, Google Pay, and Apple Pay. Please note that eligibility criteria apply for Afterpay and late fees may apply.

FAQ

Riteaid.com Return Policy?

Rite Aid offers a return policy that is designed to ensure customer satisfaction. Customers can return any unopened or unused items within 30 days for a full refund with the original receipt. Even without the original receipt, customers are still eligible for store credit up to 90 days after purchase. For online purchases, if a customer is not 100% satisfied, they may return unused merchandise within 90 days of the original shipped date for a prompt refund. The refund will include the merchandise total, plus any applicable sales tax paid. However, shipping and handling charges are not refundable unless the product arrives damaged or the incorrect product was shipped. It takes about 14-21 business days to process a return and 1 to 2 billing cycles for the credit to show up on the customer's credit card statement.

As for the shipping policy, customers can choose from a variety of shipping options for their order. The standard shipping service has an estimated delivery time of 3-5 business days and costs $3.99. Please note that the risk of loss and title for such items pass to the customer upon delivery of the order to the carrier. Currently, Rite Aid only ships to the USA. It's important to note that Rite Aid does not ship to APO/FPO/DPO military addresses or NONCONUS locations. If an item is received by the warehouse as a return but the items were not purchased from Rite Aid (online or in store), that item will be placed in storage for a period of 60 days. If the item is left unclaimed after 60 days, the item will be disposed of.

For sexual well-being products, many come with a limited warranty, provided by the manufacturer. All claims or requests for returns of defective products must be made by the customer to Rite Aid within 72 hours of the receipt of the product(s) by the customer. All returns will be accepted within 30 days of purchase. No returns will be accepted without an approved Return Number, which will be given to the customer by a Sexual-Well Being Merchant Customer Care Agent. All defective items will be replaced with the exact item and shipped to the same address as was contained in the original order. If a defect in the product is discovered outside of the initial 72-hour period, the customer must contact the manufacturer of the product for submission of any warranty claim or request for replacement. All products have different warranty periods from different manufacturers. No warranty whatsoever will be valid if the defect was caused by the customer’s abuse, negligence, or mishandling. All merchandise sold by Rite Aid is only subject to the manufacturer’s warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of merchandise. No labor or inconvenience charges may be included in any warranty claims.

FAQ

About Riteaid.com Prices and Cost?

Rite Aid is a popular online pharmacy and store that offers a variety of products and services. The store provides COVID-19, RSV, and other vaccines. They also have At-Home COVID-19 Tests available for purchase. Customers can find deals such as Buy 1 Get 1 50% OFF on Rite Aid brand allergy products. They also offer a $5 BonusCash reward when customers spend $25.

In the pharmacy section, customers can refill, manage, and transfer prescriptions. They also offer immunizations and testing appointments. Customers can schedule vaccines like Hepatitis A & B, pneumonia, shingles, and more. They also provide COVID-19 tests and vaccines.

Rite Aid also offers prescription reminders & automated refills. Customers can receive reminders when their prescriptions are ready to refill or pickup, and set up Automated Courtesy Refills, to fill their ongoing prescriptions on their schedule.

For photo prints and enlargements, the standard prints start from $0.25 and enlargements start from $9.99.

However, for specific prices of products or services, it is recommended to check the Rite Aid website or contact them directly. They can be reached at 1-800-RITE-AID. For hearing or speech disabled, they can be reached through National Telecommunications Relay by dialing 711.

Please note that prices may vary depending on the product or service, and any discounts or promotions currently available. It is always a good idea to compare prices and look for discounts or coupons to save money.

FAQ

About Riteaid.com Popular Products and Services?

Rite Aid is a full-service pharmacy operating in the healthcare sector. The company offers a wide range of products and services including retail and delivery pharmacy, healthcare coaching, disease management services, and prescription discount programs. The drugstore chain offers pharmaceutical drugs, health and beauty products, vitamin supplements, diet and health products, electronics, and even home health care products.

Rite Aid also provides pharmacy services such as refilling or transferring prescriptions, prescription notifications, managing prescriptions through a free My Pharmacy account at riteaid.com, automated courtesy refills, and a mobile app for easy refills and medication reminders. The company also offers a program called OneTripRefills, where your pharmacist will work with you to perform a comprehensive review of your medications, ensure medications can be safely taken together, coordinate a refill schedule so your prescriptions can be picked up on the same date each month.

In addition, Rite Aid has a survey page that offers customers the possibility of offering feedback on the drugstore’s products, customer care policies, and services. The company's website also features online deals, digital coupons, and a weekly ad for special offers and discounts. Customers can shop by category for a variety of products including Mother's Day gifts, allergy medicine, vitamins & supplements, personal care items, beauty products, grocery items, household & pet supplies, baby, kids & toys, sexual wellness products, nutrition & fitness items, and Rite Aid brand products.

Rite Aid's popular products include the Almay Liquid Eyeliner, Flexible Tip - Brown 222, and the Air Wick Freshmatic Ultra Refill, Lavender & Chamomile. The company also offers COVID-19 tests and vaccines with certain state, age, and health restrictions.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Rite Aid website or contact a local Rite Aid store.

FAQ

Can I use PayPal at Rite Aid?

Yes, PayPal can be used at Rite Aid. Customers can add money to their PayPal Balance Account at Rite Aid locations. This can be done by generating a barcode in the PayPal app and providing it along with the cash to be loaded at the register. Alternatively, if customers have a PayPal-branded Debit Card, they can use it to add cash to their PayPal Balance Account without generating a barcode. They just need to provide the cash they want to add at the register and swipe their card or hand it to the cashier to swipe. Please note that there's a fee to add cash to your PayPal Balance Account at participating stores. The fee amount varies by store. Generating barcodes in the app is free of charge. The limit for adding money is $1,500.00 USD per day and a total of $5,000.00 USD a month, and the number of add money at store transactions is limited to 4 per day, 7 per week, and 20 per month. If these limits are reached, customers won't be able to add cash until the limits reset.

FAQ

What forms of payment does Rite Aid accept?

Rite Aid accepts Visa, MasterCard, AMEX, Discover, PayPal, and Afterpay.
FAQ

Can I cancel my order with Rite Aid?

Rite Aid may not always be able to cancel an active order before it ships. If you would like to cancel an order and it cannot be cancelled, refuse the shipment when it arrives and receive a credit when it is returned to the warehouse.
FAQ

What is Rite Aid's return policy for sexual well-being products?

All returns will be accepted within 30 days of purchase with an approved Return Number. Claims or requests for returns of defective products must be made within 72 hours of receipt of the product(s) by calling 1-866-237-9746.
FAQ

What is Rite Aid's online store return policy?

Rite Aid offers free returns on all products within 90 days of the original shipped date for a prompt refund. Shipping and handling charges are not refundable unless the product arrives damaged or the incorrect product was shipped.

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